Responsible Gambling

Responsible Gambling at Js9 Casino

At Js9 Casino, we understand the importance of responsible gambling practices and are committed to providing a safe and enjoyable gaming environment for all our players.

Recognizing Problem Gambling

We want to help you identify if your gambling habits may be causing problems. If you find yourself experiencing any of the following symptoms, please reach out to us immediately:

Feeling anxious or worried about losing money
Using more money than you can afford to lose
Making promises to yourself that you will stop once you win a certain amount
Feeling guilty after gambling
Trying to hide your gambling habits from family and friends

Tools for Responsible Gambling

We offer the following tools to help you maintain control over your gaming:

Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit into your account.
Time-Outs: Temporarily close your account for 7 days, 14 days, 30 days or 90 days.
Self-Exclusion: Permanently exclude yourself from gaming with us for a minimum of 1 year.
Loss Limits: Set daily, weekly or monthly limits on how much you can lose.

Monitoring Your Spending

We provide you with tools to track your spending and stay informed about your betting habits:

Bet/Spend Tracking: Monitor your total wagered, losses and wins in real-time.
Weekly/Monthly Reports: Receive automatic reports of your spending via email.

Seeking Help

If you feel that your gambling is causing problems or if you need support, please reach out to our customer support team. We are here to help.

We also partner with international organizations dedicated to preventing and treating problem gambling: